Heating & Cooling FAQ
Straight answers to the questions north metro homeowners ask us most about furnaces, air conditioners, heat pumps, HVAC design and our maintenance plans.
Heating
Do you repair all furnace brands?
Yes. We repair and maintain all major furnace, heat pump and boiler brands, and we install Bryant equipment as an authorized dealer.
Should I repair or replace my furnace?
It depends on the age of the furnace, the cost of the repair and how well it's keeping up. We give you honest numbers on both options, and if replacement makes sense we size the new system with a Manual J load calculation.
Is a heat pump a good choice in Colorado?
For many homes, yes. Today's heat pumps heat well in Colorado winters and also cool in summer. Some homeowners pair one with a furnace for backup on the coldest nights.
Do you work on boilers and radiant heat?
Yes. We repair, maintain and replace boilers and hydronic heating systems, including baseboard, radiator and radiant floor systems.
Cooling
Can you add central AC to a home that never had it?
Usually. We check whether the existing ductwork can carry cooling airflow and modify it if needed. For homes without usable ducts, ductless mini-splits are a great option.
Why isn't my AC keeping up on hot days?
Common causes are low refrigerant from a leak, a dirty coil or filter, restricted ductwork, or a system that was never sized for the house. We diagnose the cause before recommending a fix.
Do you service evaporative (swamp) coolers?
Yes. We do spring start-ups, fall winterizing, repairs and new evaporative cooler installations.
Can a heat pump replace my air conditioner?
Yes. A heat pump cools exactly like an AC in summer and also heats in winter, and it often qualifies for rebates.
HVAC design & comfort
What is a Manual J load calculation?
A Manual J is the industry-standard, room-by-room calculation of how much heating and cooling your home needs. It's how we size systems instead of guessing from square footage or the old unit.
Why is one room always hotter or colder than the rest?
It's usually an airflow problem: not enough supply to that room or not enough return air. We measure it and correct the ductwork rather than oversizing the equipment.
What's the difference between Manual J, S and D?
Manual J calculates the load, Manual S selects equipment that matches it, and Manual D designs ductwork that delivers the right airflow to every room.
Maintenance plans
How often should my furnace and AC be serviced?
Once a year each: the AC in spring and the furnace in fall. Both of our maintenance plans include these spring and fall maintenance visits.
What's the difference between the Basic and Premium maintenance plans?
Both cover your spring and fall maintenance visits with a photo report and discounted repairs. Basic starts at $239 a year. Premium starts at $449 a year and adds an in-depth checklist, a 6-month breakdown guarantee, priority emergency booking, a bigger repair discount, courtesy heaters or AC during a breakdown, and a $50 replacement credit for every year of maintenance.
How does the 6-month breakdown guarantee work?
On the Premium plan, if a covered system breaks down within six months of its maintenance visit and it was in top condition with no recommended repairs at that visit, there's no diagnostic fee. Repair costs still apply.
Scheduling & service areas
How do I schedule an appointment?
Request an appointment online with the days and times that work for you and our office will call to confirm, or call us at (720) 649-0515.
What areas do you serve?
We're based in Broomfield and serve Westminster, Arvada, Thornton, Northglenn, Superior, Louisville, Lafayette, Boulder, Golden, Lakewood, Wheat Ridge and north and northwest Denver.
Do you help with rebates and financing?
Yes. We confirm which Xcel Energy and Colorado incentives your system qualifies for, file the paperwork, and offer flexible financing.
Still have a question?
Call our office and we'll get you an answer, or request an appointment and a technician will take a look.
Need heating or cooling service?
Request an appointment with the days and times that work for you and our office will call to confirm, or call to talk with our team.